There are a lot of misconception and misunderstanding about the VoIP technology in the industry. Companies are dubious regarding the use and effectiveness of this technology. It is also a question whether this really helps to cut down costs or not. Here are some of the myths about using VoIP and clarification about VoIP as well.
1. Minimum savings with VoIP:
It is true that calls made through VoIP are relatively cheaper when compared to traditional phone lines. There are companies who switched to VoIP and they are able to save almost 50% as compared with the traditional telephone services. VoIP also offers additional benefits without incurring any additional costs. This is the only reason that businesses now prefer to have VoIP rather than traditional phone lines
2. Voice Quality is not up-to the mark:
It is also a wrong perception among companies that VoIP’s voice quality is inferior in comparison with traditional phone service. However, VoIP offers far better services than before. The nature of VoIP technology supports greater voice quality. VoIP is designed in such a way that it removes any data interference. Before the signal is translated over the internet, the analog voice signal is converted first to digital signal, thereby eliminating any data interference.
3. VoIP service is only suitable to large businesses and tech experts:
It is relatively true that VoIP was created by the advanced thinking professional of the tech industry but that doesn’t imply that VoIP is no longer suited for small businesses. In fact small businesses usually relies on the mobility of their representatives, agents and employees. On contrary to fixed landline service, VoIP offers more scalability and flexibility which was not available previously from landline services.
4. Costly Set-up and management:
Another myth about VoIP is that it is really costly and difficult to manage a VoIP telephony system. However, it is the easiest phone system available to set up. It doesn’t matter much whether it is basic, hosted or an integrated phone service. It doesn’t require any hardware on site and there is no need for technician to visit.
5. The new VoIP technology has a lot of issues:
Like any other innovation in the market, companies are rigid to adapt new methods. Until the simplicity and usability of the service is known, the new technology is actually free from the costly services they get from the traditional phone lines. Some VoIP services have developed a PBX that can handle simultaneously hundreds of users. For businesses, this means that larger groups of workers and the entire company are able to access an open source VoIP without looking back.
VoIP as compared to traditional phone lines is quite affordable. It also offers many additional features for free which otherwise are quite expensive to have. Traditional phone lines charge any other additional charges on your bill. Some of the most amazing calling features you get from VoIP are 3-way calling, caller ID, voicemail, call waiting, forwarding, & call block.